Some disks are missing
Last updated: 25 October 2026
Stillwater can only list a disk fully when it is running as administrator. Without that, partition details stay hidden and a drive can be missing from Back up, Restore, or Make a boot USB.
What to do
- Read the bottom of the sidebar. It says Not administrator when that is the case.
- Press Restart as administrator and approve the Windows prompt.
- Plug the drive in again if it still does not appear.
A USB stick for the recovery media needs to be 8 GB or larger.
Related
Still stuck? In the app, use Help → Contact support, or open a ticket here.